{"id":13,"date":"2026-02-13T21:36:52","date_gmt":"2026-02-13T21:36:52","guid":{"rendered":"https:\/\/dev.technistan.com\/horizon-supplies\/?page_id=13"},"modified":"2026-02-13T21:41:21","modified_gmt":"2026-02-13T21:41:21","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/dev.technistan.com\/horizon-supplies\/return-policy\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b614600 e-flex e-con-boxed e-con e-parent\" data-id=\"b614600\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b7479a5 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"b7479a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInLeft&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-db71422 elementor-widget elementor-widget-heading\" data-id=\"db71422\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Returns Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dec1046 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"dec1046\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInRight&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-366ae12 elementor-icon-list--layout-inline elementor-align-end elementor-mobile-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"366ae12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/dev.technistan.com\/horizon-supplies\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"mdi mdi-slash-forward\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a6b5d74 e-flex e-con-boxed e-con e-parent\" data-id=\"6a6b5d74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec2d307 elementor-widget elementor-widget-text-editor\" data-id=\"ec2d307\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>At Horizon Supply Inc., customer satisfaction is important. If you encounter issues with your purchase, this policy explains when and how you can return products or request a refund.<\/p>\n<h4>Warranty<\/h4>\n<p>Most devices are covered by a 90-day warranty from the date of purchase. Items beyond this period are not eligible for a refund.<\/p>\n<p>Excluded items (e.g., consumables, accessories) may not be refundable.<\/p>\n<h4>Report Damaged or Missing Items<\/h4>\n<p>Notify us within 48 hours of receipt for glass or breakable products.<\/p>\n<h4>Return Merchandise Authorization (RMA)<\/h4>\n<p>All returns require a completed RMA form and either the defective product or images documenting the issue.<\/p>\n<h4>Return Shipping<\/h4>\n<ul>\n<li>One return label is provided per month.<\/li>\n<li>Additional returns within the same month are shipped at your expense.<\/li>\n<li>Returns for customer error must be made at your cost and may incur a 10% restocking fee.<\/li>\n<\/ul>\n<h4>Processing Time<\/h4>\n<p>Returns may take up to 14 days to process after receipt of the product and completed RMA form.<\/p>\n<h4>Credits &amp; Refunds<\/h4>\n<p>Once approved, refunds or credits will be issued and confirmation emailed.<\/p>\n<h4>Special Cases<\/h4>\n<p>Unusual return scenarios are subject to investigation before a final decision.<\/p>\n<h4>How to Initiate a Return<\/h4>\n<p>Visit our RMA form or contact customer support for assistance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home At Horizon Supply Inc., customer satisfaction is important. If you encounter issues with your purchase, this policy explains when and how you can return products or request a refund. Warranty Most devices are covered by a 90-day warranty from the date of purchase. Items beyond this period are not eligible for a refund. Excluded [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dev.technistan.com\/horizon-supplies\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.technistan.com\/horizon-supplies\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.technistan.com\/horizon-supplies\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.technistan.com\/horizon-supplies\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.technistan.com\/horizon-supplies\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":7,"href":"https:\/\/dev.technistan.com\/horizon-supplies\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":402,"href":"https:\/\/dev.technistan.com\/horizon-supplies\/wp-json\/wp\/v2\/pages\/13\/revisions\/402"}],"wp:attachment":[{"href":"https:\/\/dev.technistan.com\/horizon-supplies\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}